These are a selection of frequently asked questions or FAQs from retailers. Remember, if your question is not answered here, you can always call our customer care department toll-free at (800) 461.7448 and speak to one of our friendly associates. Monoject Syringes Q: Are Monoject and other Can-Am Care syringes latex-free? A: Yes, all of our insulin syringes packaged after 1999 are latex-free.Universal-1 Lancets Q: Which lancing devices are compatible with your lancets? A: Can-Am Care lancets fit more lancing devices than those from any other company. Some of the most common lancing devices are the Penlet family, Microlet Vaculance, Soft Touch family, Autolet family, and Dialet (“Palco” device). The Softclix family is the only group of major lancing devices that is not supported. Dex 4 Glucose Tablets Q: Are there any 15-gram glucose tablets available on the market? A: No, a 15-gram tablet would be too big and difficult to chew. Using the 4-gram tablets allows the consumer to better manage their carbohydrate intake. HUGO, the Rolling Walker with a Seat Q: How do I file this Medicare claim? A: The customer’s prescription should be for a “rolling walker with a seat”, and, like any other reimbursement situation, the physician should have assigned the diagnosis code.